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Verbal contracts aren’t worth the paper they’re written on

I’m a bit disturbed by the increasing occurrences of verbal negotiations in the real estate business in Saskatoon.

Verbal proposals are most often brought forward at the counter offer stage with comments like, “We really don’t want to waste your time, so would you speak with your client and find out if X is acceptable to them?”

Recently, an agent tried to sell me on the idea of presenting a complete verbal offer to purchase on one of our listings. She said, “My client has to leave town right away. Would you check with your seller to find out if they would take X?”

To her credit, at least she was clear and honest that she was concerned about wasting her time, and her clients, and not trying to convince me that a verbal offer was a courtesy she was extending to us, so as not to waste our time. Still, my reply was, “No, I won’t, but if you’d be kind enough to put it in writing I’d be happy to present it to them immediately.”

Why? Verbal negotiations are reckless and unprofessional. Where a real estate agent is involved, they’re actually illegal.

Section 58 (1) of Saskatchewan’s Real Estate Act

An offer to purchase obtained by a registrant:

(a) is to be in writing, dated and signed by the buyer in the presence of a
witness; and
(b) is to clearly show, prior to execution by the buyer:
(i) the date on which the offer is made;
(ii) the names and addresses of the buyer and seller;
(iii) the street address or legal description of the real estate;
(iv) the price offered by the buyer and the terms and conditions of the
offer;
(v) the amount of deposit, if any, made at the time of the offer and
whether or not that deposit is to form part of the price;
(vi) a brief description and list of any chattels that are to be included in
the price;
(vii) the date of possession by the buyer and whether possession is to be
vacant or otherwise;
(viii) the date of adjustments;
(ix) the time and date by which the offer is to be accepted;
(x) the name, address and telephone number of the brokerage; and
(xi) any other information prescribed in the bylaws.

We get paid good money to represent our clients and to protect their interests. Creating binding agreements, and avoiding misunderstanding and the squabbles that arise from them is part of that. With the standard forms that are provided for us it literally takes ten minutes to complete an offer to purchase. Web based forms can be tweaked and resubmitted for presentation in seconds. Surely, doing it right can’t be considered “a waste if time.” This is, in part, what agents are paid for. Trying to bridge the gap that exists between a willing buyer and seller is never a waste of time when the proper procedures are followed, even if the time spent only makes us aware of what isn’t presently possible.

If your agent is suggesting a verbal negotiation he or she either lacks respect for, or knowledge of the laws that govern our business. Either way, that should get you thinking.

Samuel Goldwyn said, “A verbal contract isn’t worth the paper it’s written on.”

Samuel Goldwyn was right!

Let’s do this right. Let’s do it in writing.

I’m always happy to answer your Saskatoon real estate questions. All of my contact info is here. Please feel free to call or email.

Our Saskatoon home search tool offers MLS listings represented by all real estate brands, presented with more detail than you’ll find anywhere else. Check it out here.

Norm Fisher
Royal LePage Saskatoon Real Estate

8 comments so far. We'd love to hear your thoughts.

  • Bill
    August 22nd, 2010 at 10:20 AM

    Great post Norm!

    You make some very good points from the regulatory and practical sides. I hope all the agents, buyers, and sellers who read your blog get the message.

    Bill Madder
    Executive Vice President
    Association of Saskatchewan REALTORS

  • Norm Fisher
    August 22nd, 2010 at 4:10 PM

    Thanks Bill.

  • Mike Duggleby
    August 23rd, 2010 at 4:21 PM

    Normie, this is why I send you my Saskatoon business. Doing it right the first time takes less effort, with fewer mistakes to clean up. Everyone ends up happier. Excellent article.

    Mike Duggleby
    Broker
    Royal LePage Regina Realty

  • Norm Fisher
    August 23rd, 2010 at 10:19 PM

    Thanks Mike! I appreciate the feedback, and of course, those referrals. :) . Really looking forward to hanging out with you and your crew in Montreal. See you in a month.

  • Steven
    August 26th, 2010 at 2:11 PM

    I feel most realtors are treating the “offer to purchase” like a “bill of sale” They only want to write it out knowing the sale is a done deal.

  • Larry Yatkowsky
    August 28th, 2010 at 12:01 AM

    Good on yah Norm. I’m cheering here!

    Clarity of intent in contracts is everything.

    Waste of time -
    in this market? – Excuse me!

    My client is heading for the airport blah blah blah –
    my answer – make sure they packed tooth paste!

    Not a particularly professional response but I’m sorry, I don’t want to waste their time. I’m all about clarity.

  • Norm Fisher
    August 28th, 2010 at 7:58 AM

    Larry,

    “Not a particularly professional response but I’m sorry…”

    I’m confident that you tell them where to go and what to pack with the highest levels of professionalism. :) Of course, these people, who tend to be a bit lazy will automatically think you’re the one with the problem. “Gee, that Larry is a bit of a cranky curmudgeon, isn’t he?”

    Steven,

    “Most realtors” are pretty eager to do a good job for their clients. Many even enjoy it.

  • Larry Yatkowsky
    August 28th, 2010 at 11:43 AM

    “Gee, that Larry is a bit of a cranky curmudgeon, isn’t he?”

    Cranky – moi? Not possible!

    Cryptic style perhaps – which might but not always be summed up in the words – “Bite Me”. :)

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